Returns & Exchanges

At Frøya Organics, we want you to be completely satisfied with your organic skincare journey. If a product isn't the right fit for your skin, we offer a 30-day return window for all items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Email our support team with your order number and the reason for your return to receive a pre-paid shipping label.

• 2.
  Prepare Your Package

  Carefully pack the items in their original eco-friendly packaging to ensure they are protected during transit.

• 3.
  Ship It Back

  Attach the provided return label to your parcel and drop it off at any authorized shipping carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.